FAQ - Dongguan Lianzhen Optoelectronics Materials Co., Ltd.

A: Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

A: Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

A: T/T wire transfer, Western Union or PayPal: 30% deposit in advance, 70% balance before shipping or against the copy of B/L.

A: high quality export packaging, also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

A: Yes, we require all orders to have an ongoing minimum order quantity, but depends on the product size you looking for.

A: For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

A: We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction

A: The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.